soft words
Proverbs Chapter 12:18
There is that speaketh like the piercings of a sword: but the tongue of the wise is health.
Proverbs Chapter 15:1
A soft answer turneth away wrath: but grievous words stir up anger.
Ephesians Chapter 4:29
Let no corrupt communication proceed out of your mouth, but that which is good to the use of edifying, that it may minister grace unto the hearers.
Colossians Chapter 4:6
Let your speech be alway with grace, seasoned with salt, that ye may know how ye ought to answer every man.
James Chapter 1:19
Wherefore, my beloved brethren, let every man be swift to hear, slow to speak, slow to wrath: